Refund policy

🔄 Refund Policy

At Glowme, we want you to feel confident with your purchase. That’s why we offer a 30-Day Money-Back Guarantee.

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💰 Returns

You have 30 days from the date of delivery to request a return if you’re not satisfied with your order.

To be eligible:

• Item must be in original condition

• Must be unused or lightly used

• Proof of purchase is required

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🔁 Refunds

Once we receive and inspect your return, we’ll notify you about the approval of your refund.

If approved:

• Refund will be issued to your original payment method

• Processing time may take 5–10 business days

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🚫 Non-Returnable Items

For hygiene reasons, certain used personal care items may not be eligible for return unless defective.

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📦 Return Shipping

• Customer is responsible for return shipping costs

• Shipping fees are non-refundable

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❗ Damaged or Wrong Item

If you receive a damaged or incorrect item, contact us within 48 hours of delivery and we’ll fix it at no extra cost.

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📩 Contact Us

For any return or refund request, email us at:
support@glowme.com